The Ace Academy

Privacy Policy

Last updated: 11 August 2026

Who we are

The Ace Academy is a practical film training initiative operated by The Ace Effect LTD, a company registered in England and Wales.

In this policy, "we", "us" and "our" refer to The Ace Effect LTD acting as data controller for The Ace Academy.

If you have any questions about this policy or how we handle your data, please contact us at privacy@theaceeffect.com.

What information we collect

When you register your interest through The Ace Academy website, we collect:

  • First name
  • Email address
  • Age range (16–18, 19–21, 22–25, or 26+)
  • Location (Luton, elsewhere in the UK, or outside the UK)
  • Areas of interest (acting, directing, producing, writing, camera, other)
  • The date and time you gave consent
  • The page from which you registered (source page)

We do not collect sensitive personal data, payment information, or data from children under 16.

Why we collect it

We collect this information to:

  • Manage your registration of interest in The Ace Academy
  • Send you updates about workshops, online sessions and opportunities from The Ace Academy — but only where you have given explicit consent
  • Understand the geographic and demographic interest in the Academy to help us plan our programmes

The legal basis for processing your data is your consent (UK GDPR Article 6(1)(a)). You can withdraw consent at any time by unsubscribing from our emails or contacting us at privacy@theaceeffect.com.

Email platform — Mailchimp

We use Mailchimp (operated by The Rocket Science Group LLC, a Intuit company) as our email marketing platform. When you register your interest, your name, email address, age range, location, areas of interest, consent date and source page are stored in a dedicated Ace Academy audience in Mailchimp.

Mailchimp processes data on our behalf as a data processor under a Data Processing Agreement. Mailchimp may transfer data outside the UK; they rely on Standard Contractual Clauses for such transfers. You can review Mailchimp's privacy practices at mailchimp.com/legal/privacy.

How long we keep your data

We will retain your registration information for as long as you remain subscribed to Ace Academy communications, or for up to 3 years from the date of registration — whichever comes first.

If you unsubscribe or withdraw consent, we will suppress your email address to prevent further contact but may retain a minimal record of your consent and unsubscribe action for compliance purposes.

Who we share your data with

We do not sell your personal data. We share it only with:

  • Mailchimp — as our email platform (see above)
  • Any party where we are legally required to disclose information

We will not share your data with third parties for their own marketing purposes.

Cookies and tracking

The Ace Academy website currently uses only essential cookies necessary for the site to function. We do not use advertising pixels, behavioural tracking, or cross-site tracking cookies.

For full details of the cookies used on this site, please see our Cookie Information page.

Your data protection rights

Under UK GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — ask us to delete your data ("right to be forgotten")
  • Restriction — ask us to restrict how we process your data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at privacy@theaceeffect.com. We will respond within one calendar month.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. Significant changes will be communicated to registered subscribers by email.

Contact

The Ace Effect LTD
Email: privacy@theaceeffect.com